Quality Of Service Online Survey

Customer Satisfaction is Guaranteed...Period.  Earning your continued trust and confidence in our workmanship and service is the most important task we undertake each and every day.  All of us at Howard's Window Cleaning understands that your complete satisfaction is the key to our on-going success.

EVERY returned Quality of Service Survey is reviewed by EVERY Howard's Window Cleaning employee involved with our residential window cleaning business.  Our goal is to earn "WOW" ratings on every single performance criteria on every single job.  Any individual grade falling below "Excellent" is carefully reviewed by our management team so that corrective action can be initiated when appropriate.

New and prospective residential clients are invited to visit our Testimonials Page. Completed Quality of Service Surveys received from clients are kept on permanent file and are available for inspection at any time. All of us at Howard's Window Cleaning are extremely proud of the high level of customer satisfaction that we have been able to achieve day in and day out over the years!

Did you have a recent Window Cleaning, or Pressure Washing Service? Please take a moment to fill out this Quality of Service Survey.

Quality Of Service Online Survey

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Your feedback is very important to us.

Client Name *
Date of Service *
Technician(s) *
Client Email Address *
May we contact you via email? *
Which services did we provide? *
If Other

Customer Satisfaction - Staff:

Friendly, Courteous & Helpful *
Familiar with my Account *
Called at a Convenient Time *
What can our office staff do to make you say "WOW!" the next time? *

Window Cleaning Technician(s):

Arrived on schedule *
Was friendly and courteous *
Was familiar with my special needs *
Was careful and neat *
Met or exceeded my expectations *
How can our technicians make you say WOW!" the next time? *

Incidentals:

Was careful with landscaping
All patio furniture, etc was put back reasonably